Privacy and cookies

Effective 12 November 2026

Controller

Brand Institute, o. z., Havelkova 30, 841 03 Bratislava – Lamač, Slovakia, reg. no. (IČO) 42174180. Contact: info@brandinstitute.sk.

What we process and why

• E-mails you send us – to reply (legitimate interest, Art. 6(1)(f) GDPR, or pre-contractual steps, Art. 6(1)(b)).
• Complaint form – name, e-mail, phone, order number, product and description, used to handle and record the complaint (legal obligation, Art. 6(1)(c)).
• Donations via Stripe – Stripe processes the payment as an independent controller; card data never reaches us. We receive name, e-mail and amount for accounting (Art. 6(1)(c)).
• 3D printing (brandinstitute.sk/3d) has its own terms and privacy notice. Our mobile apps have their own policies listed in the app stores.

Retention

Correspondence is kept as long as needed to handle the matter. Complaints and accounting records are kept for the periods required by law.

Recipients

We do not sell data. Only our providers process it as needed: server hosting in the EU, e-mail and, for donations, Stripe.

Cookies and third-party services

The main website uses no analytics or advertising cookies and does not track you. Fonts are loaded from Google Fonts, so your IP address is sent to Google. The donation button (About page) loads a Stripe script that may set cookies for fraud prevention. Links to Facebook, LinkedIn, GitHub and app stores take you to those services, where their rules apply.

Your rights

You may request access, rectification, erasure, restriction and portability, object to processing, and withdraw consent at any time: info@brandinstitute.sk. You may lodge a complaint with the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava, dataprotection.gov.sk.